We ship for free within the United States using USPS Priority Mail. There is one business day processing, so generally the delivery will take between 2 and 5 days, depending on your location.
Although we normally do not require the signature confirmation for the delivery, your local post office may ask for it depending on your area. In addition, the signature will be required for orders more than $50 in value.
For Canada and Mexico, the shipping charges are automatically calculated during the checkout. Because we offer Free Expedited shipping within the United States, we discount the cost of shipping to Canada and Mexico. The amount during the checkout will already reflect that discount. The customer is responsible for any export dues or taxes, if applicable.
We do not have a physical presence. However, if you would like to save on shipping and if you are located in the northwest suburbs of Chicago, please contact us and we can try to arrange local pick up, delivery, or drop off.
There's no sales tax for orders shipping outside of illinois.
UGears US (Ukidz LLC) is located in Illinois and taxes are collected for the orders within the state. Current tax collected is 10%. Our shopping cart automatically calculates the appropriate taxes during the checkout process.
We are not required to collect sales tax on orders delivered outside of Illinois. However, you may be required to remit sales tax to your local taxing authority.
Once the order is process, the tracking information will be emailed to the address provided. You will be able to track the package on USPS.com.
If item is listed as backordered, you may still purchase it. We will ship it out as soon as it is available. The days listed is approximate and we will notify you if the delay will be longer than expected. Please note, the credit card is charged once you place the order.